Case Study: Global Wager Gaming Industry achieves a unified, always-on gaming experience with HCL

Incredible Gaming Experience With Absolute Efficiency

Global Wager Gaming Industry, a major player in the casino technology sector, faced challenges with developing a unified loyalty platform and an inefficient upgrade process that hampered its time to market. To address this, the company partnered with vendor HCL Technologies to leverage its GameEdge patron management solution and application development services.

HCL implemented an end-to-end solution that included developing a touch screen for gaming machines and automating testing lab processes. This resulted in a 65% yearly dollar savings through testing services and enabled a highly personalized loyalty experience for the client's customers. The solution successfully automated processes for yearly gaming app upgrades and developed numerous new game themes.