Case Study: a leading Australian bank achieves AUD 3 million in savings with HCL service virtualization

HCL’s Service Virtualization Helps Leading Australian Bank Save Aud 3 Million

The client, a leading Australian bank, was facing significant delays and high costs in its testing processes due to heavily constrained applications, such as its SAP layer, and backend system unavailability. This led to unmet performance SLAs, defect leakage, and effort wastage. Vendor HCL leveraged its expertise in service virtualization, specifically using the CA LISA tool, to address these challenges.

HCL implemented a comprehensive service virtualization solution, creating virtual assets to eliminate dependencies on constrained systems like SAP. This approach allowed for isolated and payment hub. As a result, the bank achieved savings of AUD met its performance SLA of 100 transactions per second, all facilitated by HCL's strategy.