Case Study: Leading German Bank achieves 18% testing cost reduction and improved platform stability with HCL Managed Test Services

HCL’s Managed Testing Services Help Optimize A Leading German Bank’s Operational IT Costs

The customer, a leading German bank, faced severe production instability, high testing spend, lack of standardized testing processes, and no automated build-to-test workflow. HCL — which had supported the bank for 10 years — proposed and deployed its Managed Test Services (MTS) using assets such as the HCL NextGen Framework, in-process automation, Static Testing and HCL MyCloud to stabilize operations and reduce costs.

HCL implemented a phased MTS rollout with standardized industrialized delivery, output-based pricing and front-to-back automation, plus integration of automated tests with build and deployment pipelines. The engagement delivered measurable results: 18% reduction in overall testing costs, EUR 400,000 saved on a top program via Static Testing, an upfront 20% saving through in-process automation (60% of test cases automated first run), ~80% reduction in end-to-end effort for a key program, ~40% cycle-time reduction, 60% lower automation effort across three large apps and 212 reusable components via HCL NextGen.