Case Study: world’s premier measurement company boosts online orders with HCL eCommerce integration

HCL Integrates Ecommerce For Premier Measurement Company

The world's premier measurement company, a leader in offering innovative measurement solutions, faced a challenge in attracting and engaging customers due to its lack of an integrated online purchasing experience. To simplify buying and improve customer relationships, the company partnered with HCL to create a transformational Life Sciences and Chemical Analysis (LSCA) e-commerce platform using Oracle ATG Web Commerce and related technologies.

HCL implemented a comprehensive solution that integrated multiple systems to provide a seamless, one-stop account management portal with single sign-on and multi-country support. This resulted in a 50% increase in online orders, the elimination of failed weekly orders, and the achievement of a $3.2 million monthly sales target within the first three weeks. The vendor, HCL, also delivered a 2.5 times performance improvement and significantly reduced catalog update cycles.