Case Study: Multinational Financial Services Company achieves $1M annual savings and 35–40% faster time-to-market with HCL

HCL Helps Optimize Cost, Effort And IT Support Through Value Creation And Improved Operational Efficiencies

The customer, a multinational financial services company headquartered in Germany (one of the world’s largest insurers), needed to consolidate IT and business operations, reduce run costs, speed new product launches, and improve BI/reporting to support marketing and compliance. HCL acted as strategic partner, delivering AD/ASM (application development and application support & maintenance) and transformation services across multiple geographies to address these challenges.

HCL consolidated IT operations (transitioning 32+ legacy applications), centralized locations, applied its ASSeT™ methodology and Product Knowledge Index, modernized policy administration, and built a data warehouse/BI layer to enable a single view of the customer. As a result HCL helped secure shelf space with 25+ distribution partners via STP implementation, cut new-product launch costs 40–50% and time-to-market 35–40%, delivered ~USD 1M in value and ~USD 1M/year ASM savings, reduced ASM effort 20% and testing costs 15%, and earned a 4.66/5 customer satisfaction score.