Case Study: Industry Leader in Data Center Networking Solutions achieves 30% reduction in Total Cost of Ownership over 3 years with HCL

HCL Helps An Enterprise High Tech Company Reduce Total Cost Of Ownership (TCO) By 25 To 30% Over A 3 Year Period

HCL worked with an enterprise high tech company, a global leader in data‑center networking solutions, that faced severe bandwidth constraints preventing focus on strategic initiatives. The customer struggled with maintenance of 150+ external applications (Oracle Apps), consolidation of acquired companies’ IT systems, rising R&D costs and the need to expand Network Managed Services.

HCL implemented a co‑sourcing model and took ownership of Support/RFE across Operations, Finance, HRMS, CRM, boundary apps and data warehousing, plus L1–L3 and network managed services and broad engineering coverage to enable risk‑free transitions. As a result, HCL reduced Total Cost of Ownership by ~30% over three years, supported 45% of the legacy installed base, ensured on‑time delivery of application and web projects, and freed the customer’s engineering organization to focus on R&D.