Case Study: a large pharmaceutical company centralizes project and resource management with HCL

HCL Helps A Large Pharmaceutical Company Create A Centralized Repository For Projects And Resources

HCL helped one of the world's largest pharmaceuticals companies address several operational challenges. The client, based in New Jersey, faced a complex manual process for managing service requests, resource allocation, and project portfolio oversight. They lacked a centralized system, relying on multiple Excel sheets for aggregation and reporting, which consumed significant effort for senior management reviews.

HCL piloted the implementation of a customized solution using Microsoft Project Server 2010. Their offshore team developed a centralized repository with modules for demand, resource, and time management, which automated workflows, approvals, and reporting. This provided the client with standardized processes and comprehensive dashboards. The results included a streamlined workflow for approvals and forecasting, reduced burden on users for data collation, and better visibility into resource availability and allocations.