Case Study: a global pharmaceutical company achieves greater productivity and optimized HR management with HCL

HCL Enables Greater Productivity & Better HR Management For A Leading Pharmaceutical Major

The customer, a leading global pharmaceutical company, sought to standardize its HR systems and processes to improve decision-making and reduce costs. Their existing SAP Hire-to-Retire system had a poor user experience with low acceptance. To address this challenge, vendor HCL proposed enhancing the user interface using the DUET platform integrated with the company’s existing SharePoint environment.

HCL implemented a solution utilizing the DUET platform to create a single, user-friendly interface through SharePoint, providing unified access to SAP and Microsoft assets. This resulted in a 20% cost saving on travel expenses, a marked improvement in manager productivity and satisfaction, and higher quality data for faster business decisions. The solution delivered greater productivity, optimized costs, and better HR management for the pharmaceutical major.