Case Study: a global pharmaceutical leader achieves 99.99% edge availability and GxP compliance with HCLTech Edge-as-a-Service

Global Pharmaceutical Leader achieves 99.99% availability across 47+ sites with HCL

A global pharmaceutical leader faced the challenge of modernizing its highly distributed edge infrastructure across manufacturing, R&D, and vaccine facilities. Their goals were to ensure uninterrupted operations, maintain strict GxP compliance, and gain greater control over IT and OT complexity without risking uptime. They partnered with HCLTech to implement an Edge-as-a-Service framework to address these needs.

HCLTech delivered a standardized, hybrid cloud-like experience across 47+ global sites, leveraging partnerships with Microsoft and Google. The solution achieved 99.99% service availability, ensured deep GxP compliance, and introduced a consumption-based financial model. The measurable impact included a 40% reduction in time-to-market and a 30% increase in operational efficiency, providing the client with a resilient and agile digital foundation.