Case Study: a global leader in embedded processing solutions achieves flexible, cost-optimized IT operations with HCL

Global Leader In Embedded Processing Solutions - Customer Case Study

A global leader in embedded processing solutions was not meeting its business objectives with its incumbent IT outsourcing provider. After an eight-year relationship, the company faced a lack of control, insufficient business agility, and limited contractual flexibility. They chose HCL as their new vendor to manage their end-to-end infrastructure, seeking to optimize costs, gain flexibility, access innovation, and improve service quality and customer support.

HCL implemented a comprehensive infrastructure management solution, completing the complex global transition on time and on budget without business disruption. The solution provided the customer with a greater degree of flexibility, control, and cost optimization through a centralized IT service model. HCL successfully managed a vast infrastructure footprint, which included supporting 19,000 employees across 80 locations and managing over 15,000 desktops, 1,000 servers, and 350 TB of storage.