Case Study: Digital Documents Product and Services Company achieves $700M in savings with HCLTech digital transformation

Digital Documents Product and Services Company saves $700M with HCL

The customer, a digital documents product and services company with a long history in office technology, faced challenges from fragmented global operations, high fixed costs, and manual workflows that hampered innovation. They partnered with HCLTech to achieve global agility and drive significant growth and cost savings.

HCLTech implemented a comprehensive business process operations solution, rebadging thousands of employees and establishing global delivery centers. They automated key processes, established agile frameworks, and implemented outcome-based financial models. The results were extraordinary, including a $700M cost reduction in R&D and engineering, a 20% increase in engineering output, and a 30% faster time-to-market, far exceeding the client's initial objectives.