Case Study: City of Tacoma accelerates SAP analytics modernization with HCLTech's AI-enabled CDS automation

City Of Tacoma cuts manual development effort by 30% to 50% with HCL

The City of Tacoma, a full-service public sector organization, faced the challenge of modernizing its mission-critical SAP analytics during a large-scale S/4HANA transformation. Core challenges included remediating over 150 legacy HANA Calculation Views under a constrained timeline, aligning with "Clean Core" principles, and managing resource constraints. The city partnered with vendor HCL to address these complexities.

HCL implemented an AI-enabled automation solution using an AI-powered conversion tool to automate the generation of ABAP CDS Views. This approach, which leveraged SAP BTP and Azure OpenAI, significantly reduced manual development effort and accelerated the migration timeline. The results included a 30-50% reduction in manual effort, a greater than 20% faster time-to-analytics, and an over 70% conversion automation rate. HCL's solution established a scalable framework for future modernization and reduced the city's dependency on specialized expertise.

City Of Tacoma