Case Study: Aerospace leader unlocks business value and global Dynamics 365 rollout with HCL

Aerospace Leader Unlocks Business Value With Microsoft Dynamics 365

The customer, a US‑based global leader in aerospace fasteners and consumable supplies with operations in 20–25 countries, was running a 40‑year‑old ERP that caused unstable financial controls, a nonfunctional Management Reporter, journal posting errors that triggered audit conflicts, application freezes and logistics issues, and lacked cloud‑capable infrastructure teams. They engaged HCL to implement and support Microsoft Dynamics 365 / Dynamics AX to stabilize finance and operational processes.

HCL delivered L2/L3 application support for 25+ legal entities, global Azure infrastructure maintenance for 100+ VMs, QA/testing environments, and automated thousands of daily journals by integrating the legacy CARDEX system into AX using the DIXF framework (AP, AR, cash, revenue, exchange rates, Concur, e‑banking). HCL also resolved interface issues with AIF, completed a Dubai pilot in under three weeks, rolled out a multi‑country solution to 16 additional entities, and provided decommissioning and optimization plans—resulting in stabilized financial controls, improved performance and repeatable multi‑entity rollouts.

Aerospace