Case Study: a leading provider of ecommerce solutions increases site traffic and sales with HCL support

A Leading Ecommerce Provider Increases Site Traffic And Sales With The Help Of HCL’s Solution

The client, a leading provider of ecommerce solutions, was facing multifaceted challenges related to its application support, development, and the need to establish a scalable onshore-offshore operational model. They partnered with HCL to gain a strategic partner capable of handling their eCommerce technology, improving user experience, and boosting site traffic and sales.

HCL implemented a comprehensive solution, including 24/7 application support via an offshore development center, application migration, and development. This resulted in the site appearing in the top three search results, a significant increase in sales, and system availability exceeding 99.5% uptime. HCL also drastically improved go-to-market times, reducing website launches from three months to two weeks, and cut testing efforts by 50% through automation.