Case Study: PDG+creative streamlines customer support with HappyFox

PDG+creative supports 200+ sites with a staff of three using HappyFox

pdg+creative, a full-service creative agency, faced the challenge of having no proper customer support solution, which left them unable to track and manage incoming website support issues raised by their customers via phone calls and emails.

By implementing HappyFox's ticket management software, the agency centralized its support issues and streamlined client communication. The results included delivering a better client experience with a smaller team, freeing up staff from phone calls, and making it much easier to keep track of support issues. HappyFox enabled them to support over 200 sites with a staff of just three.

PDG+creative