Case Study: Dartmouth streamlines facilities service and asset management with HappyFox

Dartmouth streamlines facilities service with HappyFox for 6,744 students and 4,000+ staff

Dartmouth, an Ivy League university, faced challenges in its facilities and asset management. Their manual, disconnected processes made it difficult to coordinate repairs, track progress, and maintain accountability among teams. To address these issues, Dartmouth partnered with HappyFox to implement a more integrated service-management platform.

HappyFox provided a solution that included centralized asset management, custom workflows, and automated work orders. This streamlined the university's operations, leading to faster response times for repairs, a significant reduction in operating costs, and a lighter workload for staff. The implementation of HappyFox also gave the campus community a transparent portal to submit and track requests, improving overall satisfaction.

Dartmouth