Case Study: Paris Gourmet achieves higher sales and seamless in-person ordering with Handshake Corporation

Paris Gourmet Sees Efficiencies Across Departments with Handshake

Paris Gourmet, a leading importer and distributor of savory foods and pastry ingredients to chefs, hotels and restaurants in the U.S. Tri‑State area, relied on in‑person sales reps as advisers to a diverse, time‑sensitive customer base. They needed real‑time pricing and inventory, iOS compatibility, a simple user experience for quick rep adoption, and a customized integration with an outdated ERP—requirements that their legacy phone-and-paper ordering process could not meet.

Handshake delivered an iOS mobile order‑writing app with a customized ERP integration, image‑rich catalogs, search and order‑duplication features. The field reps became the point‑of‑sale, cutting errors and order time, enabling on‑the‑spot buying and advisory selling, which increased sales and set the company up to add omnichannel eCommerce for smaller customers.

Paris Gourmet

Art Benson

Controller