Case Study: Kitsch achieves 99% faster order fulfillment and eliminates manual data entry with Handshake Corporation

How Kitsch Uses Handshake to Scale Their Business

Kitsch is a fast-growing jewelry and hair-accessories brand based in Los Angeles with 150 sales reps and products in 5,000 stores across 27 countries. Rapid expansion relied heavily on handwritten purchase orders, creating illegibility, pricing and shipping errors and a costly burden of manual data entry that threatened the company’s ability to scale.

After adopting Handshake’s order-management platform, Kitsch eliminated manual entry and paper-PO problems, cutting 2–3 hours of daily data work to minutes and enabling orders to be sent to pack within 15 minutes (a 99% speed increase). The result: error-free shipping, fewer staff devoted to data entry, the ability to run more trade shows simultaneously, and renewed focus on growth and expansion.

Kitsch

Jeremy Thurswell

Co-Founder