Case Study: Sugar Paper achieves streamlined wholesale order writing and fulfillment with Handshake Corporation

How Handshake Impacts 3 Key Areas of Sugar Paper’s Business

Sugar Paper is a Los Angeles–based stationery brand (founded 2003) known for high-quality antique letterpress printing that expanded into wholesale in 2012. The company needed a way to streamline and standardize order writing and fulfillment across trade shows, their back office, and independent sales reps to reduce errors and improve efficiency.

Sugar Paper adopted Handshake’s order-writing software for trade shows, phone and back-office orders, and for onboarding rep groups, with orders now syncing directly to QuickBooks. As a result, every order runs through Handshake, sales reporting has improved inventory forecasting and production planning, fulfillment is faster, and two of seven rep groups are already onboarded with plans to expand.

Sugar Paper

Emily Benedetto

Wholesale Key Accounts Manager