Case Study: Vita Lighting increases order value and reduces cancellations with Handshake Corporation

How Handshake Impacted Vita Lighting’s Sales & Fulfillment Processes

Vita Lighting is a Copenhagen-based lighting brand known for affordable, sustainable designs sold to furniture and lighting retailers in 40 countries. The company needed to replace unreliable carbon paper order forms with a digital order-writing solution so orders wouldn’t be lost and could be managed more efficiently.

Vita adopted Handshake’s mobile order-writing app, enabling digital order capture, bundled product packages, and stored payment details. As a result they write larger, fuller orders, shorten the cancellation window by processing payments and signatures on the spot, and send clear, image-rich order confirmations that improve customer satisfaction and reduce lost or illegible paperwork.

Vita

Jeffrey Opdyke

Furniture & eCommerce Market Sales Manager