Case Study: Ceramo Company achieves 20–30% more daily orders and streamlined digital ordering with Handshake Corporation

Ceramo Transforms the Way They Do Business with Handshake

Ceramo Company, a leading U.S. importer and distributor of pottery, lawn and garden containers, and accessories, needed a faster, more intuitive way to take orders after seeing competitors use tablets at trade shows. The company wanted to replace paper catalogs and order forms, a buggy internal entry system, and a slow, manual order-confirmation process.

By adopting Handshake, Ceramo gave reps image-rich, searchable digital catalogs on iPads and standardized all field orders into one format. The new workflow synced orders to QuickBooks, allowed immediate, image-backed confirmations, and boosted internal reps’ throughput by 20–30% while eliminating lost or late orders.

Ceramo Company

Alec Junge

Director of Product & Marketing