Case Study: 9th Letter Press achieves streamlined order processing and faster fulfillment with Handshake Corporation

9th Letter Press - Customer Case Study

9th Letter Press, a Winter Park, FL–based maker of high-end stationery, greeting cards and custom event designs, needed to stop manually entering hundreds of trade-show and online orders into QuickBooks and find a flexible way to manage a constantly changing product catalog and many SKUs.

By adopting Handshake as their central order-processing and tracking hub—including the iPad app for trade shows—9th Letter Press sped up shipping, automated confirmations/invoices and packing slips, and made catalog edits (re-categorizing discontinued items, adding new releases) simple. Handshake’s sales reports now inform product decisions, and the system’s ease of use streamlined order entry and employee onboarding.

9th Letter Press

Sheli Scarborough

Co-Founder