Case Study: ServiceNow achieves 800+ remote technical interviews in two weeks with HackerRank

ServiceNow goes from 0 to 800+ remote interviews in two weeks with HackerRank

ServiceNow, a company that creates digital workflows to improve productivity, faced the challenge of transitioning its entire technical hiring process from onsite to 100% remote interviews at the onset of the COVID-19 pandemic. To continue hiring at a rapid pace, they needed a solution to train their global teams and conduct interviews virtually, partnering with the vendor HackerRank and its CodePair (now called Interview) product.

By leveraging its existing partnership with HackerRank, ServiceNow implemented a solution focused on comprehensive training, documentation, and the remote interviewing tool. This enabled them to scale from 0 to over 800 remote technical interviews in just a few weeks. HackerRank provided a seamless and intuitive process that was well-received by both interviewers and candidates, with feedback revealing that candidates found the remote assessments to be unbiased. The successful results proved that productive hiring could continue virtually.

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