Guuru B2B Case Studies & Customer Successes

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GUURU is on a mission to radically improve the online customer experience (CX) by combining AI-technology with the wisdom and experience of companies' most experienced experts: their brand advocates. GUURUs community-first CX platform is easy to implement and even easier to use. With its powerful, AI-based smart routing engine it makes sure that incoming customer inquiries will be answered in real-time in the most effective and efficient way. Depending on the question, it will be sent to the most relevant source of knowledge: to the chatbot, to brand advocates or agents.

Case Studies

Showing 11 Guuru Customer Success Stories

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Betty Bossi boosts customer satisfaction and conversion with GUURU peer-to-peer support

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bexio achieves 24/7 customer support with GUURU

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BIKE & OUTDOOR COMPANY achieves faster customer support with GUURU peer-to-peer live chat

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BRACK.CH achieves 24/7 customer support with Guuru

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Contorion achieves faster customer support and higher satisfaction with Guuru

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Graubünden delivers 24/7 visitor advice with Guuru

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Mobility reduces registration cancellations and boosts digital support with GUURU

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NOW TV Italy achieves 24/7 scalable customer support with Guuru

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Ricardo achieves faster 24/7 multilingual customer support with GUURU

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toom achieves 24/7 customer advice and faster support with GUURU

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vertbaudet achieves 84% deflection and faster support with GUURU

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