Case Study: Blacklane achieves 20% higher quality of hire with Greenhouse Software

Structured interviewing helps Blacklane increase quality hires by +20%

BlackLane, a global chauffeur services provider operating in more than 50 countries, needed a more consistent hiring process as it shifted to hybrid work. The company partnered with Greenhouse Software and used Greenhouse’s structured hiring tools to bring more transparency and standardization to hiring across teams.

Greenhouse Software helped BlackLane implement scorecards and a centralized structured hiring process, making it easier to keep hiring consistent and adaptable. The results were strong: quality of hire increased by over 20%, and the offer acceptance rate rose to 88.5%.

BlackLane

Tamara Menéndez

Head of Talent Attraction