Case Study: Squarespace achieves streamlined event recruiting and measurable ROI with Greenhouse Software

SquareSpace - Customer Case Study

Squarespace, a New York–based technology company of about 800 employees with a strong employer brand and awards for workplace culture, depends on in-person recruiting—attending 100+ events a year—to engage candidates. As events scaled, the team faced inefficient data capture (spreadsheets/Google Forms), disconnected notes and prospect records, unreliable scanners, and little ability to measure event ROI or quickly move promising candidates into the hiring process.

Squarespace adopted the Greenhouse events app integrated with Greenhouse Recruiting, using custom questions, tags, and notes that feed directly into candidate profiles and prospect pools, plus CRM-driven bulk but personalized outreach and automated stage moves. The change delivered higher-quality event data, faster and more personalized follow-ups, clearer ROI tracking, and a more organized pipeline so prospects advance reliably and no one falls through the cracks.

SquareSpace

Courtney Kraus

People Tech & Analytics