Case Study: Gong achieves scalable, inclusive, data-driven hiring with Greenhouse Software

Hypergrowth without compromise at Gong

Gong, an AI-powered revenue platform founded in 2015 with 1,100+ employees and 4,000+ customers, faced the classic hypergrowth challenge: hire rapidly while maintaining consistent, high-quality and inclusive recruiting processes. As the talent acquisition team scaled to meet exponential hiring needs, leaders needed repeatable workflows and visibility to ensure diverse representation and fair, reliable candidate experiences.

Gong adopted Greenhouse for its intuitive dashboards, report builder and Workday-integrated HRIS Link to automate routine tasks, standardize scorecards and kickoff workflows, and surface sourcing and pipeline data. The result: a scalable, data-driven hiring program that prioritizes diversity (targeting 60–70% sourced from diverse groups) and produced hires that were 50% women or underrepresented minorities over the past year, while reducing manual work and improving candidate experience.

Gong

Kelsey Biggs

Head of Global Talent Acquisition