Case Study: Humble Bundle achieves improved candidate and new-hire experience and data-driven hiring with Greenhouse Software

Humble Bundle - Customer Case Study

Humble Bundle is a San Francisco-based games and digital media retailer known for its "pay what you want" bundles that have raised over $2 million for more than 50 charities. Despite a playful, people-first culture, the company faced inconsistent, informal interview and feedback processes that made hiring decisions inefficient and risked uneven candidate experiences as the team scaled.

Humble Bundle standardized recruiting by adopting Greenhouse, revamping the careers site and social outreach, and tightening interview kits so interviewers leave independent, structured feedback. They also overhauled onboarding—welcome breakfasts, founder notes, branded gear, and streamlined paperwork—resulting in more data-driven hiring, faster, stronger offers often accepted the same day, and smoother first days with higher candidate satisfaction.

Humble Bundle

Jenna Williams

Senior Recruiter