Case Study: The Muse achieves a thriving company culture through hypergrowth with Greenhouse Software

How These 5 Core Principles Help The Muse Maintain a Thriving Culture Through Hypergrowth

The Muse, founded by Kathryn Minshew, is a recruiting platform that helps companies showcase what it's like to work there to attract diverse, qualified candidates. During a period of hypergrowth the company faced the challenge of preserving a cohesive, high-performing culture that would continue to attract and retain top talent.

To solve this, The Muse codified five core principles—hire passionate people, champion teaching and learning, enforce a “no jerks” policy, practice continuous transparency, and surface ideas through regular pitches and hack days. The result is a collaborative, low-hierarchy culture with high engagement and retention, clearer company-wide alignment as it scaled, and product innovations that often originated from employee-driven hack days.

The Muse

Alex Cavoulacos

Co-Founder