Case Study: Pinterest achieves scalable, data-driven recruiting with Greenhouse Software

How Pinterest customized Greenhouse to scale and make data-driven decisions

Pinterest outgrew a spreadsheet-based recruiting approach as the team expanded from a handful of recruiters into a much larger organization. With different recruiters using custom workflows, the People Team lacked a single source of truth and couldn’t reliably pull or compare data across roles, making it hard to measure pipeline health or candidate experience.

Pinterest customized Greenhouse to standardize pipelines by role and automate tasks like sending resumes, tests, and notifications, enabling consistent data collection. By tracking metrics (drop-off points, interviewer counts, hiring manager review speed and offer timelines) they tightened processes—adding a four-day offer response window—and achieved faster, less manual hiring, a more consistent candidate experience, and a scalable recruiting system.

Pinterest

Nina Padula-Gialle

Recruiter