Case Study: Udemy achieves a 50% faster time-to-hire and stronger cross-team hiring trust with Greenhouse Software

How Greenhouse’s structured practices create trust in talent strategy across departments

Udemy, a leading online learning marketplace serving 69 million learners and 15,700 organizations, faced scaling pains as rapid growth and a shift to full‑lifecycle recruiting left hiring processes fragmented and information scattered across documents. When HR operations were consolidated in 2023, leaders saw a need to standardize recruiting, centralize data, and create operational consistency across teams and regions.

Udemy implemented Greenhouse Recruiting and HRIS Link to connect Greenhouse with Workday, building structured job kickoffs, interview plans, and shared dashboards to drive alignment and reduce manual work. The bi‑directional integration and data-driven practices cut time‑to‑hire by 50% in a year, improved recruiter and hiring manager trust, increased transparency and internal mobility, and freed talent teams to focus on strategic initiatives.

Udemy

Joshua Navarro

Director of Global People Operations