Case Study: IDEO achieves a flexible, consistent global recruiting process with Greenhouse Software

How Greenhouse helped IDEO build a flexible recruiting process

IDEO, a global design firm with nine offices, was held back by an inflexible applicant tracking system that created inefficiency, poor communication, no historical visibility, and inconsistent hiring practices across locations. Megan Weibler, Global Director of Recruiting, needed a solution that would provide company-wide consistency and clean data while still allowing each studio to adapt the process to its local needs.

By adopting Greenhouse, IDEO introduced standardized but customizable stages, scorecards, and templates—giving recruiters structured workflows, role-specific evaluation criteria, and reusable job materials. The new ATS restored transparency and speed, enabled global oversight with local nuance, empowered recruiters as strategic partners, and delivered a more consistent candidate experience aligned with IDEO’s values.

IDEO

Megan Weibler

Global Director of Recruiting