Case Study: Echo Global Logistics achieves company-wide standardized hiring and faster approvals with Greenhouse Software

A Greenhouse Software Case Study

Preview of the Echo Case Study

How Echo Global Logistics prioritized people with structured hiring

Echo Global Logistics, a Chicago-based transportation and supply chain company with 2,000+ employees, needed an ATS to standardize and scale hiring across the organization. Their small internal recruiting team faced rapid growth, a legacy ATS that forced manual approvals and made data hard to access, and a reliance on agencies to fill non-sales roles.

Partnering with Greenhouse, Echo implemented structured hiring workflows—interview kits, scorecards, automated approvals—and leveraged reports like pipeline and source quality to share insights company-wide. The result: offer-to-approval time dropped from three days to under one, interview feedback became instantaneous, recruiting processes were standardized across the company, and the team hit targeted start dates with greater confidence and stakeholder engagement.


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Echo

Laura Martin

Recruiting Manager


Greenhouse Software

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