Case Study: Cloudreach achieves automated onboarding and a stronger new‑hire experience with Greenhouse Software

How Cloudreach Transformed Its Onboarding Process

Cloudreach, an international cloud enabler, was onboarding 15–20 new hires a month but managed the process with spreadsheets and scattered emails. Estelle Roux, Global Head of People Operations, found this manual approach slow, error-prone and poor for giving new hires a strong first impression, so the team sought an automated solution.

They implemented Greenhouse Onboarding, rolling it out with a clear “benefits” sheet to secure buy-in and using features like task lists with automated reminders, consolidated new‑hire emails, location-specific featured pages, kudos (“props”) and Social Clubs. The result: streamlined internal workflows, faster, more consistent onboarding that engages hires before day one, fewer back-and-forth emails, improved peer bonding and higher retention that strengthens Cloudreach’s employer brand.

Cloudreach

Estelle Roux

Global Head of People Operations