Case Study: 1stdibs achieves rapid growth and stronger employee development with Greenhouse Software

How 1stdibs Promotes Rapid Growth & Development

1stdibs is a 15‑year‑old “mature startup” and global marketplace for rare furniture, fashion, art, and jewelry with ~280 employees across five locations. Rapid growth (~100 hires in one year) exposed organizational silos, communication gaps, and a strong employee appetite for professional development; the company responded by elevating HR into a People function led by a new VP of People and staffed by an ultra‑lean, cross‑functional team.

The People team launched employee‑led communities and company programs—leadership workshops, Lunch & Learns, DIBS seminars, a biweekly Dibs Digest, structured semi‑annual reviews, feedback training and a real‑time recognition tool—while overhauling benefits and building competency and compensation frameworks. Early results include measurable gains in inclusion (80% say the community is welcoming; 86% find colleagues supportive), a marked increase in perceived fairness of performance evaluations, and a sharp decline in employee requests for more feedback.

1stdibs

Sue Choe

Vice President of People at Online Marketplace