Case Study: PolicyGenius achieves equitable, efficient hiring with Greenhouse Software

Greenhouse helps hiring teams automate and streamline routine tasks

Policygenius is an online insurance marketplace founded in 2014 that has sold over $170 billion in coverage and helped more than 30 million people shop for protection. Facing a competitive talent market, the 450-person company needed a hiring process that was both equitable and efficient—manual workflows in Google Docs and email created no paper trail, siloed data, slow feedback loops, and limited reporting.

Since 2017 Policygenius has used Greenhouse as its single source of truth for structured hiring—intake forms, standardized interview questions and scorecards, custom offer workflows, and automated reports. That shift produced consistent candidate experiences and reduced unconscious bias, sped offer creation by 60–75%, and improved communication and visibility with pipeline snapshots and custom reports.

PolicyGenius

Lisa Mitalas

Director of Talent