Case Study: CarGurus achieves 98% scorecard adoption and 18% faster time-to-fill with Greenhouse Software

CarGurus drives a 98% scorecard adoption rate and cuts time-to-fill by 18% with Greenhouse

CarGurus, a fast-growing automotive marketplace, needed a more scalable and structured hiring process to keep up with rapid growth and a 2.5x surge in applications post-Covid. Its talent acquisition team was relying on manual workflows and underused Greenhouse tools, which made it harder to align hiring managers, manage hiring plans, and deliver a smooth candidate experience.

With Greenhouse Software, CarGurus implemented a data-driven hiring strategy using scorecards, real-time reporting, custom email templates, and a recruiting operations function to standardize decisions and improve workflow adoption. The results were strong: time-to-fill dropped by 18%, scorecard completion rose from 40% to 98%, and candidate satisfaction improved by 12%, helping CarGurus hire faster and with better alignment.

CarGurus

Brandon Morrill

VP, Employer Brand and Talent Acquisition