Case Study: CrowdStreet achieves 17% candidate satisfaction growth with Greenhouse Software

Candidate satisfaction grows by 17% at CrowdStreet

CrowdStreet is an Austin-based commercial real estate investing platform that opens institutional-grade opportunities to accredited investors and has been named Investopedia’s Best Overall Real Estate Crowdfunding Site. After reductions eliminated its dedicated talent acquisition team, Talent Experience Partner Shaquaya Perdue had to take on recruiting alongside performance management and development, creating an urgent need for efficient, scalable hiring processes that preserved candidate experience.

Using Greenhouse, CrowdStreet implemented structured kickoff forms, standardized scorecards, automated scheduling and integrations, and reporting so hiring managers could reliably run interviews and junior team members could participate equitably. The changes freed time for strategic work and kept hiring nimble: candidate satisfaction rose 17% (69%→86%), offer acceptance climbed from 91% to 96%, scorecard submission reached 96% within 24 hours, and time-to-hire and time-to-fill did not increase despite the smaller TA team.

CrowdStreet

Stephen Carrey-Chan

Director of Product Management & Product Design