Case Study: Blue Chip Talent improves recruiter performance and candidate experience with Great Recruiters

Blue Chip Talent: Real-Time Feedback & Improved Recruiter Performance

Blue Chip Talent, an IT, engineering, and financial staffing firm, needed to take control of their feedback process to improve recruiter performance and candidate relationships. They struggled with anonymous and infrequent reviews on third-party sites that lacked actionable insights. To address this challenge, they turned to the vendor Great Recruiters to implement its reputation management tool.

By implementing Great Recruiters, Blue Chip Talent automated the collection of real-time, open-ended feedback through a simple form integrated into their ATS. The solution provided a 45% survey return rate, delivering positive reinforcement and actionable insights that motivated recruiters. This led to improved recruiter performance, stronger candidate relationships, and an average rating of 4.65 out of 5 from over 1,000 responses, helping Great Recruiters enforce the company's core value of building relationships.

Blue Chip Talent

Tim Moilanen

Recruiting Operations Manager