Case Study: Aplin Group boosts referrals and online reputation with Great Recruiters

Aplin + Great Recruiters = Proving the Best Candidate Experience

Aplin Group, a top Canadian staffing agency, faced a challenge common to their industry: their stellar candidate experiences were not visible to the public, resulting in a low online rating. Their process for capturing feedback and generating testimonials was unreliable, creating a false perception of their services. They turned to Great Recruiters to power their experience management and referral engine.

The solution from Great Recruiters enabled Aplin to continually collect reviews and proactively manage their online reputation. This led to a 128% increase in their online rating and a 300% increase in referral business. Furthermore, the platform improved their internal QA process, increasing response rates by 65%, and ultimately delivered an 18x return on investment, far exceeding the company's expectations.

Aplin Group

Sarah Tokar

Vice President of Corporate Services