Case Study: Chicago Metropolitan Agency for Planning improves regional transportation safety engagement with Granicus

Chicago Metropolitan Agency for Planning engages 17k+ residents with Granicus

The Chicago Metropolitan Agency for Planning (CMAP) faced an alarming rise in traffic fatalities and the need to gather inclusive, federally-mandated stakeholder input for regional safety plans. Traditional crash data was insufficient due to severe underreporting, especially among vulnerable road users. CMAP partnered with Granicus and its Engagement Cloud platform to address this challenge.

Granicus implemented a centralized, branded engagement hub called "Safe Travel for All," featuring interactive mapping, surveys, and multilingual content. This solution collected thousands of community insights, exceeding participation targets by 50% with over 17,000 visitors. The feedback directly informed six federally-qualifying safety action plans, making communities eligible for millions in implementation funding and paving the way for safer streets.

Chicago Metropolitan Agency for Planning (CMAP)