Case Study: The Salvation Army of North Texas achieves mission-critical continuity with GoTo Connect

The Salvation Army of North Texas keeps 7,546 centers connected with GoTo Connect

The Salvation Army of North Texas faced a challenge when its aging on-premise phone system began to hinder its mission-critical work. IT Manager Susan Smith sought a cost-effective solution to power their operations. They selected GoTo Connect for its competitive pricing and comprehensive features.

Implementing GoTo Connect provided a softphone solution that allowed employees to work remotely without disruption. This was key to continuing their vital work, including pandemic relief efforts and the annual Christmas Angel Tree project, which provides gifts for hundreds of thousands of children. The solution from GoTo ensured no workdays were missed and mission-critical operations continued successfully.

The Salvation Army of North Texas