Case Study: Simply Print achieves better call handling and business growth with GoTo Connect

Simply Print grows revenue and helps more customers with GoTo Connect

Simply Print, a printing company based in Australia, faced challenges competing against low-cost online printers. A significant issue was its previous phone system, which was causing it to lose potential customers. The company turned to the vendor GoTo for a solution using its GoTo Connect service.

By implementing GoTo Connect, Simply Print gained a phone system that was easy to deploy, use, and maintain. The owner highlighted the benefit of being able to manage phone messages and settings remotely, saving trips to the shop. Furthermore, the system ensures no calls are missed by routing them to a mobile if the internet is down. With help from GoTo, Simply Print improved its customer service and was able to increase revenue and grow its business.

Simply Print