Case Study: Simply Print achieves a 10–15% revenue boost and eliminates missed calls with GoTo Connect

Simply Print - Customer Case Study

Simply Print, a family-owned printing business in Noosaville led by Brett Morris, was losing customers to low-cost online competitors because its single phone line meant missed calls and missed opportunities. To fix this, Simply Print chose GoTo’s cloud phone solution, GoTo Connect, for its ease of deployment and use.

GoTo delivered GoTo Connect (with help from partner Cloud Computer Company), enabling remote message updates, mobile call fallback when internet is down, and streamlined call handling. As a result, Simply Print stopped losing calls, saw a 10–15% increase in revenue, converts roughly 8 out of 10 incoming calls into customers, and even generated additional sales from targeted on‑hold messages — all credited to GoTo.

Simply Print

Brett Morris

Owner