Case Study: Connecting Media boosts efficiency, security and customer reach with GoTo Connect

Secure Business Communication With Gotoconnect

Connecting Media, an IT consulting firm serving clients across Germany, Austria and Switzerland — from local shops to DAX-listed companies — needed a cloud telephony provider that met strict IT security and data‑protection requirements and simplified team integration. After evaluating options, Connecting Media selected GoTo and its GoTo Connect VoIP telephone system to meet these needs.

GoTo implemented GoTo Connect as an all‑digital, internet-based phone system with an intuitive UI and drag‑and‑drop editor, enabling rollout across PCs and devices and strong encryption suitable for DAX customers. The vendor’s solution cut onboarding to about two hours (versus multi‑day training), sped up employee provisioning, improved customer accessibility with customizable call routing and recordings, and let Connecting Media expand its product portfolio, support more customers and present a more professional, secure service.

Connecting Media

Andreas Kunz

Founder and Managing Director