Case Study: Saint Mary's College of California enables remote learning and work with GoTo Connect

Saint Mary's College of California shifts fully remote in days with GoTo Connect

Saint Mary's College of California, an institution with core processes built on in-person interaction, faced a significant challenge when California's sudden stay-at-home orders required an immediate shift to fully remote operations. The vendor GoTo had previously implemented its product, GoTo Connect, to replace the college's aging phone system years before this crisis.

The solution, GoTo Connect, enabled the college's staff and faculty to perform mission-critical work remotely. This included communicating with students and parents, setting up remote fax capabilities for office staff, and arranging a student-run call center. GoTo provided the tools necessary for Saint Mary's to continue its operations seamlessly during the abrupt transition.

Saint Mary's College of California