GoTo
234 Case Studies
A GoTo Case Study
Ormsby & Rhodes, a long-established accounting firm in Ireland, faced the challenge of enabling its remote staff to communicate professionally with clients. Their outdated PBX system was a barrier, so they sought a new cloud-based phone solution. After evaluating several vendors, they chose GoTo Connect from vendor GoTo for its simplicity and flexibility.
The solution implemented by GoTo, managed by partner DgTek, involved porting phone numbers and installing new desk phones. This provided staff with a modern system, allowing them to make and receive calls on their mobile devices using the main office number. The result was a far easier and more professional communication process for both staff and clients. The firm reported excellent support and finally achieved the flexible phone system they had long desired.