GoTo
234 Case Studies
A GoTo Case Study
The Law School Admission Council (LSAC) faced a challenge providing IT support to law school applicants and administrators, as its existing tool could not meet the group's needs. LSAC turned to the vendor GoTo for a solution using its Rescue product.
GoTo's Rescue provided LSAC technicians with a robust and reliable solution for delivering near-instantaneous support. This enabled LSAC to surpass its IT support goals, significantly reduce average support session time, and save thousands of dollars per year.