Case Study: Vallejo City Unified School District achieves resilient, easy-to-manage communications and business continuity with GoTo Connect (GoTo)

How Vallejo City Unified School District turned to GoTo Connect to power their business continuity strategy

Vallejo City Unified School District, a medium-sized K–12 district serving approximately 11,500 students, needed a more dependable communications platform to ensure business continuity amid Bay Area wildfires, earthquakes and pandemic-related disruptions. The district sought a modern VoIP system that prioritized audio over video for low-bandwidth conditions and simpler management, and selected GoTo’s GoTo Connect solution to address those needs.

GoTo deployed GoTo Connect with dedicated account management and helpdesk support, enabling fast onboarding, flexible configurations (such as separate accounts for office managers during school shutdowns) and mobile/browser access for teachers. As a result, Vallejo City Unified School District maintained voice communications during emergencies, successfully transitioned staff to 100% remote instruction, increased accessibility on any device, and reported improved preparedness, ease of management and high satisfaction with GoTo.

Vallejo City Unified School District

Anabella Tabique

Network Telecommunications Technician