Case Study: Para Los Niños achieves seamless remote work and scalable cloud communications with GoTo Connect (GoTo)

How Para Los Niños Leveraged Gotoconnect and Gotomeeting to Strengthen Their Service and Support of Their Community

Para Los Niños, a Los Angeles nonprofit serving at-risk youth across 15 locations, faced rising costs, heavy on-site maintenance, and limited IT budget as their aging analog phone system could no longer meet the organization’s needs. Head of IT Geovanni Rivas needed a scalable, flexible, cloud-based solution that could be managed remotely, survive regional disruptions like earthquakes, and support mobile case managers — which led them to choose GoTo and its GoTo Connect platform.

GoTo implemented GoTo Connect (and GoTo Meeting for clinical telehealth), delivering a centralized, cloud phone system with Office 365 SSO and HIPAA-compliant video visits. The result: a rapid, painless shift to 100% remote work during COVID-19, staff calling clients without exposing personal numbers, easy remote updates to greetings and extensions, reduced on-site maintenance across 15 locations, and improved continuity and scalability — outcomes Geovanni Rivas affirms came from choosing GoTo.

Para Los Niños

Geovanni Rivas

Head of IT, Technology and Communications